London's Leading Women's Healthcare CentreLondon's Leading Women's Healthcare CentreLondon's Leading Women's Healthcare Centre
Terms & Conditions
Introduction: By accessing the services provided by Chelsea Doctors Limited T/A Women's Wellness Centre, you agree to comply with all the terms and conditions outlined in this agreement. These terms and conditions may be updated or revised at any time, and it is your responsibility to review them periodically.
Services: Women's Wellness Centre offers a range of services including medical consultations, health screenings, wellness packages and educational workshops. These services are provided by qualified healthcare professionals and assisted by an ancillary healthcare team and aim to improve the overall health and well-being of women.
Test Results : Specimens and samples taken by the Women's Wellness Centre for analysis and interpretation by trained medical professionals such as pathologists or laboratory technologists. The results of these tests are then sent back to the Women's Wellness Centre healthcare provider who ordered the tests to assist in the services in 2 above. Whilst every effort will be made to provide the results as quickly as possible, the timing of the results will be dependant on the nature of the tests and time the Laboratory takes to send the results to the Healthcare Provider to the Women's Wellness Centre.
Scheduling of Appointments : Every endeavour will be made to ensure that all or any appointment made by a client is kept, unless we have to postpone and reschedule such appointments due to the inability of the healthcare provider on the day and time. You will be contacted by sms, telephone and or by email to postpone the appointment. We can only guarantee an appointment provided the client has paid for the said appointment in advance on line or at the time of the booking over the phone.
Payment: Payment for services rendered by the Women's Wellness Centre is due in advance or at the time of service unless otherwise arranged. We accept bank transfers credit card payments and some insurance plans.If testing services to include blood tests are not covered by the insurance plans, payments for all such tests must be paid for at the time tests are carried out so that payment to the Laboratories.
Refunds: If a refund is due, a request will be made on the same day on request and it will take between 5 to 7 banking days for the facts of the case to be checked, payment to be authorised and paid to the client's bank account.
Confidentiality: Your privacy is important to us, and we adhere to strict confidentiality guidelines to protect your personal information. All client records and consultations are kept strictly confidential, in accordance with healthcare privacy laws.
Cancellations and Rescheduling: If you need to cancel or reschedule an appointment, please provide at least 24 hours notice to avoid a cancellation fee. Failure to provide sufficient notice may result in a fee being charged. If notice provided is less than 24 hours, there will be a fee of 50% of the Fee for the booking made for the appointment made. In the case of cancellations between 24 hours or more a 5% administration will be charged. The cancellation fee will also apply if you do not show up for an appointment. No cancellation will apply if an appointment is rescheduled.
Code of Conduct: We expect all clients to behave in a respectful and appropriate manner while visiting the Women's Wellness Centre. Any disruptive or inappropriate behavior will not be tolerated, and may result in the termination of services.
Liability: The Women's Wellness Centre is not responsible for any injury, loss, or damage that may occur as a result of participating in our services. Clients participate at their own risk, and should consult with their healthcare provider before starting any new wellness program.
Feedback and Complaints: We welcome feedback from our clients, and strive to provide the best possible care. If you have any concerns or complaints, please contact us directly so that we can address them promptly.
Governing Law: These terms and conditions are governed by the laws of the jurisdiction in the United Kingdom. Any disputes arising from these terms and conditions will be resolved through arbitration.
Agreement: By accessing the services of the Women's Wellness Centre, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you do not agree with any part of this agreement, please refrain from using our services.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.